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Get answers to your questions at CAS7M — shipping times, returns, sizing, order tracking, and more. Our support center is here to help. Contact us anytime.
FAQS
How long does shipping take?
Shipping times vary by location and the shipping method selected at checkout. Once your order is processed and dispatched, you’ll receive tracking details (where available) so you can follow your delivery.
How can I track my order?
After your order ships, we’ll send you a tracking link by email. If you don’t see it, check your spam/junk folder or contact us at cas7mstore@gmail.com with your order number.
What is your return policy?
We accept returns within 7 days of delivery, as long as items are unused, unworn, with tags attached, and in original packaging. To start a return, email cas7mstore@gmail.com.
Do you offer exchanges?
Yes we accept exchange. The fastest option is to return your item (once approved) and place a new order for the replacement item.
What if my item arrives damaged or incorrect?
Please contact us immediately at cas7mstore@gmail.com with your order number and clear photos of the issue. We’ll review it and make it right.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we may be able to help. Email us as soon as possible at cas7mstore@gmail.com and include your order number. Once an order has shipped, it can’t be changed or canceled.
How can I contact customer support?
You can reach us anytime at cas7mstore@gmail.com. We’ll get back to you as soon as possible with an update or solution.